❓ Frequently Asked Questions (FAQ)

Q1: Do your cameras require a subscription to work?
A: No subscriptions. All EcoSafeNet cameras work fully with local SD card or NVR storage — no monthly fees required. Cloud storage is optional on select models.

Q2: Can I install the camera myself?
A: Yes. Many of our models are DIY-friendly and include full instructions. For more complex setups, we offer affordable installation services across South Florida.

Q3: What’s the difference between standard and high-end cameras?
A: Standard models offer excellent day/night video, motion alerts, and basic control. High-end models include features like PTZ (pan-tilt-zoom), AI motion tracking, multi-lens coverage, and enhanced night vision.

Q4: Do you offer installation services?
A: Yes. We install across South Florida. Prices vary by camera type, wiring needs, and distance. Discounts are available for multi-camera installs. Call or message us for a quote.

Q5: How do I store footage?
A: Most cameras support MicroSD cards (32GB–256GB), and some allow cloud storage or NVR systems. We also sell compatible SD cards and can recommend the best option for your setup.

Q6: Do the cameras work with solar power?
A: Yes. Several of our outdoor models include or are compatible with solar panels — perfect for barns, driveways, sheds, or remote areas with no power.

Q7: What’s the range of the cameras’ Wi-Fi?
A: Wi-Fi range depends on your router. For large properties, we recommend adding Wi-Fi extenders, which we also offer, to ensure stable signal.

Q8: What if my location has no Wi-Fi or electricity?
A: We offer 4G-compatible models and solar-powered options. Reach out and we’ll design a custom setup based on your location and needs.

Q9: What’s your return or warranty policy?
A: All products come with a 12-month warranty. If your camera arrives damaged or doesn’t perform as advertised, we’ll replace or refund it. We stand behind what we sell.

Q10: How can I contact you for support or questions?
A: You can call us, email us, or message us directly through our website.
📞 Phone:305) 610-9533
📧 Email: info@ecosafenetsecurity.com